The Commission is collecting contributions from citizens, organisations and public authories on a possible revision of Regulation (EC) 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding,
cancellation and long delay of flights, and complementary measures to amend Regulation (EC) 889/2002″ .
The consultation will be open until 11 March 2012.
Simultaneously to the launch of the present public consultation, the Commission has issued a Communication on passenger rights in all modes of transport.
It summarises in a simple manner the rights and principles which apply to all modes. Furthermore, the Communication announces that the Commission’s main objective now is to make these rules easily understandable
and to consolidate their implementation and enforcement in all modes of transport.
All consultation material is available here.