EYC2013 Seventh thematic week on Social Media: Consumer Rights

EYC2013 Seventh thematic week on Social Media: Consumer Rights

Throughout 2013 the European Commission will run a series of thematic weeks related to the topics of the European Year of Citizens on its social media platforms.

This week will be about Consumer Rights. Everyone is welcome to join in on Twitter, Facebook or Google+.

 

A Twitter chat will be organised on 21st of March, at 11 am CET, with experts from EU Consumers on Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR).

If you have a problem with a trader about a product or service you bought, you can settle your dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ODR/ADR) procedure.

 

Questions can be sent with #EUChat.

 

 

Find more:

http://ec.europa.eu/consumers/redress_cons/adr_en.htm

http://europa.eu/citizens-2013/en/news/thematic-week-social-media-consumer-rights

http://ec.europa.eu/justice/consumer-marketing/rights-contracts/directive/index_en.htm

http://ec.europa.eu/consumers/index_en.htm

http://europa.eu/eu-life/consumer-rights/index_en.htm