Throughout 2013 the European Commission will run a series of thematic weeks related to the topics of the European Year of Citizens on its social media platforms.
This week will be about passenger rights, more than half of all EU citizens are unaware of their rights when they travel. Do you know your rights to compensation and assistance if your travel is delayed?
The EU is the first area in the world with a full set of passenger rights for all modes of transport.
Check out the [ http://ec.europa.eu/transport/passenger-rights/en/ ]website, download the passenger rights smartphone app, or call Europe Direct on 00 800 6 7 8 9 10 11.